Comox Valley, BC – Courtenay-based Thunderbird Security has become the first – and only – company in Canada to use a revolutionary new technology called SilverTrac that could change the way business owners think about commercial security.
The innovative software allows Thunderbird Security to offer its clients what no other security company can – 100 per cent accountability and, if necessary, airtight insurance claims.
“The most common concern that we hear from clients is how can they be sure that security guards actually check their premises when they’re supposed to,” says Liam Stackwood, founder and co-owner of Thunderbird Security. “The traditional ‘proof’ is to show a mountain of paperwork documenting your security patrols. But you can manipulate paperwork to say whatever you want.”
While most security companies themselves are reputable, says Stackwood, human nature dictates that there will be times when individual guards don’t perform the services as promised. With the SilverTrac system, Thunderbird Security can now give its clients irrefutable proof that its guards are actually conducting their required security patrols.
Developed in Orange County and introduced in Canada by Thunderbird Security just this summer, the SilverTrac system is as simple as it is innovative. Using a handheld mobile device, a security guard takes a time-stamped photo of a client’s property or premises. That photo is then automatically transferred to an online database that the client can access at any time.
Because individual guards can’t manipulate the photos or the time stamp in any way, the photos serve as an irrefutable record of surveillance to bolster any insurance claim.
“I’ve had clients come to us from other companies with a big stack of paperwork saying that guards had checked their premises, but their alarm system’s log showed that no one had entered the building,” says Stackwood. “It’s a bit of a disgrace, but it’s much more common than most people think. To insurance companies, it’s one big loophole.”
Thunderbird Security is currently in negotiations to become the exclusive SilverTrac licensing agent in Canada. If successful, the company will have exclusive rights to offer the system to other security companies across the country.
In addition to its security applications, the SilverTrac system could bring a number of benefits for other industries as well. In the U.S., for example, property managers use the SilverTrac software to streamline parking and maintenance issues.
For more information on Thunderbird Security or the SilverTrac system, visit www.thunderbirdsecurity.ca or call 250-339-6878.
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